Simon Carter, Author at SmartUi Intelligent Business Process Automation

Why a Business Process Analysis is critical before applying Automation

Many modern organisations undertake a to understand the health of their various processes, and improve their operational efficiency and effectiveness. In other words, a Business

Automation Strategy – the 3 Essential Ingredients

Over the past few years, Business Process Automation (BPA), in particular Robotic Process Automation (RPA), has proved it’s worth in the global business landscape. That’s

The Importance of Automation: Nice-to-have or a Matter of Survival?

What is the importance of automation in the modern world? I suggest that Business Process Automation is no longer a potentially valuable addition or nice-to-have

Automation in Business: Why It Matters and Why Your Organisation Needs It

“Excellence is a continuous process and not an accident.” – Dr. APJ Abdul Kalam, Former President of India “I don’t know about automation in business.

Is Automation Cost-effective for SMBs?

Is Automation Cost-effective for SMBs? Over the past few years, large enterprises have adopted automation technologies in ever-larger numbers in order to scale their business,

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Why Automation in Business Processes is here to stay

Modern-day automation in business processes… Temporary fad or permanent revolution? Many organisations in many industries demand the answer to this question. Since the advent of

8 Automation Errors and How Organisations Can Avoid Them: Part 2

In Part 1 of this article on 8 automation errors and how organisations can avoid them, we unpacked 4 such common, yet avoidable mistakes. Now

8 Automation Errors and How Organisations Can Avoid Them: Part 1

In this 2-part article, we discuss 8 automation errors and how organisations can avoid them in order to get the best value from their automation

Can Business Process Automation Eliminate Human Errors?

A 2009 HBR article called Why Good Leaders Make Bad Decisions explores two key psychological processes that limit human decision-making: pattern recognition, and emotional tagging.

How Automation Technology will save time in your business

Automation Technology, such as Robotic Process Automation, is becoming an increasingly popular way of driving efficiency. Is yours the kind of organisation that tends to

Rachael Keuning

23:05 21 Jul 19

Five by Five are an amazing team of developers. They are incredibly patient and dedicated with skills and vision far beyond my expectations. Carla, Jon, and the team worked tirelessly with me to bring the most perfect website to life. They have given Walsh Accountants an online presence that I feel matches our team perfectly. Couldn't be happier with our website - Thank you!

Sarah Thapa

06:08 16 Jul 19

The Five by Five team have done an amazing job designing a new website for The Migration Agency to not only look good but help build engagement and convert traffic into customers. They made the project run smoothly from initial idea, to design and development, and launch. They made sure that I loved every aspect of the site and nothing was too much to ask. I would highly recommend them to any business looking to positively convey their brand online.

Anna Clemann

23:06 03 Jul 19

A massive thank you to John, Carla, Sam and the team at 5x5 for their amazing service. We couldn't be happier with the end result and for their patience while we got everything sorted. Their professionalism is second to none and the fact that you were with us every step of the way made everything so much easier. If you're thinking about a new website, don't look any further, 5x5 is simply the best at what they do.

Kath Green

01:43 22 May 19

I feel so blessed to have been introduced to Jon and his team at Five by Five. They have created a new website for my law firm that captures exactly what I asked them too. I could not recommend them more highly. Great work team and THANK YOU!

Sarah Follent

00:02 28 Mar 19

Jon and the team at Five by Five are an absolute delight to work with! Five by Five host, assist me in managing and designing a number of our sites for both Brisbane Family Law Centre and Happy Lawyer Happy Life. I find the communication between both Jon and the team clear, helpful and always a pleasure to receive in my busy inbox. Jon knows his stuff!! And, I cannot recommend his services, business relationships and expertise enough. A BIG thank you. SarahDesign and Creative Director @ BFLC and Happy Lawyer Happy Life.

Tin Hua

03:41 28 Jun 19

The team at 5x5 are awesome to work with. Massive improvement over our old site. Great communication, responsive to our requests and overall a very smooth and painless project. Thanks Carla and Jon.

Graeme Cowan

05:38 06 Aug 19

Jon and the team created a great website for my business. They understood my vision and were happy to incorporate numerous changes.

Cosmetic Skin Therapies

01:20 22 Aug 19

I can't speak highly enough of 5x5! Not only did Sam do an incredible job on our new logo and branding, Carla and the team built us an AMAZING website that we just love - and the feedback we've received since launching only further confirms that. If you are looking to raise the bar in your business then you need 5x5 to take the weight of assisting with design and building your brand through your online presence. I'd give them 6 stars if I could! Thanks again team. Carol Morgan - COO

Kim Nicholls

23:50 11 Sep 19

The team at Five By Five are exceptional - the process of designing our website was organised, clear and they provided all the guidance we needed. The service we received can only be described as above and beyond, and they operate with the upmost professionalism. We had big plans and goals for our website, and Five By Five helped us achieve them step by step. In my opinion, Five By Five would have to be one of the market leaders of high impact, high conversion websites... they have the design skills, technical abilities, and processes to deliver exceptional outcomes, and will do what it takes to ensure your vision comes to life. Thanks to Five By Five, we have a website that we are incredibly proud of, and cannot thank the team enough for bringing our company vision to life.

Lorraine Murray

05:59 19 Sep 19

The team at Five by Five have been amazing to deal with. The level of communication and support during the website development was very professional which has given me a high level of confidence in what to expect in on-going support and website management. Carla Schesser was our production manager for the website design and development. Always on top of the next step and communicating regularly, Carla has been a pleasure to work with. Today we had a training session and Carla's explanation of how to edit and update the website was very thorough and was conducted in a clear and concise way. I would highly recommend Five by Five to anyone wanting the develop a new website, as I felt there was a genuine interest in understanding the type of look I wanted and what was important to convey to potential customers.

Diana Faraj

06:59 10 Oct 19

I assigned five by five to create a new website for my company with a strict deadline. They delivered an outstanding result right on time and executed everything they promised. The overall team and they way they engage with their clients is exceptionally professional and very easy to work with. I am so impressed with their style of work and their performance. They are super fantastic and absolutely love their work!

Louise Pillidge

23:32 28 Nov 19

A massive THANK YOU to Carla, Gaby, Jon, Sam and the whole Five by Five team for an incredible experience in designing our new Crest Accountants website. The level of professionalism, communication and attention detail was exceptional throughout the entire process including the design, development and launch of our site. I would highly recommend Five by Five to anyone looking to create an impressive one-of-a kind website!

Dave Eddy

23:30 05 Dec 19

We collaborated with the team at Five by Five on a mutual client's web project and wow – they were amazing. So professional, organised and friendly. Highly recommend these guys! :)

Matthew Mason

06:04 10 Dec 19

The 5x5 team were great with their communications and timely response. Carla was a brilliant project manager, keeping everything on schedule and ensuring everyone was on the same page.

Andy Gray

04:49 11 Dec 19

The team at Five by Five are fantastic. So meticulous and professional. They leave no stone unturned to deliver the best possible website for your business. I couldn't be happier. Awesome job Jon and his wonderful team of experts!

Rhonda Anderson

06:16 20 Feb 20

Creating a new website from scratch isn't the easiest of jobs for a business owner, but Gaby, Carla, Sam and co from 5x5 provide plenty of structure and guidance. They're quick and responsive but patient too. Design is also great - my new site looks fresh and modern.

Electric Bubble

00:20 07 Jun 18

We recently had the opportunity to work alongside Jon from Five by Five. It was an absolute pleasure to see the process Jon takes to produce quality work for each client. We would highly recommend his services!

Todd Robertson

01:19 14 May 20

We met the team at Five by 5 during Gold Coast Business Week last year and knew these were the people we wanted to work with. They took a genuine interest in learning about our business to understand our requirements for the 2 websites they developed simultaneously for our company. Five by 5 were easy to contact and worked collaboratively to ensure a result we were really happy with. I would confidently recommend them to any business requiring an engaging and effective website to make the most of your online presence.

Jessica Hartley

04:46 06 May 20

A huge thank you to Jon and Libby who were able to really help our business understand the back end of SEO and how to read the important information in Google Analytics. I have a bunch of great tools to use and continuously manage our online presence. Very professional, friendly and easy to understand. I will be engaging Five by Five again and recommend you do too.

Brenden Carter

05:12 08 Apr 20

The team made edits and supported us through an intense and time sensitive launch with aplomb and turnaround times that made our heads spin. Very happy. Thanks again Carla and team.

Voyager 210

04:25 22 May 20

Exceeded all our expectations and have no hesitation in recommending these guys. Very professional and communication was excellent.

Atlanta Bell

04:44 26 May 20

I have really enjoyed the process of having Five by Five build two websites for us. Everything from the website design to the communication with us has been fantastic, and we love the finished product. I wouldn't work with any other company. Highly recommend.

Jeremy Streten

23:15 28 May 20

Great service and very knowledgeable. Five by five know their stuff when it comes to building beautiful websites and also in helping business owners understand what they need to do to improve the SEO for their website

Adam Carter

01:57 03 Jun 20

Five By Five are a pleasure to deal with and very accommodating and have a great process in place to understand the needs of a client. I highly recommend for my clients. Thanks Jon and the team cheers Adam

Daniel Melfa

10:13 20 Jan 20

I have worked with the team from SmartUi Group (notably Ben and AJ) in the past on a number of process automation projects, processes included “Procure to pay”, “Order Processing” in the Finance space; to HR related ones such as employee on-boarding and similar others.The team from SmartUi was meticulous and thorough in collecting, analyzing customer requirements and spared no effort to ensure the best possible outcome for the customer.The “customer first” and “go the extra mile” attitude have ensured the projects they have implemented were seamlessly adopted by users and delivered in its key objectives.