Insights

What is the importance of automation in the modern world? I suggest that Business Process Automation is no longer a potentially valuable addition or nice-to-have technology for modern businesses. Rather, Automation has evolved into a critical driver of business viability, continuity, and longevity. The Evolution and Importance of Automation Although the idea of Automation is […]

“Excellence is a continuous process and not an accident.”​ – Dr. APJ Abdul Kalam, Former President of India “I don’t know about automation in business. I don’t need to know about automation in business. And I definitely don’t need to introduce automation in my business”…. …is not something a smart, future-focused organisation would – or […]

Is Automation Cost-effective for SMBs? Over the past few years, large enterprises have adopted automation technologies in ever-larger numbers in order to scale their business, streamline processes, and cut costs. But then, these companies have large technology budgets, and access to the best tools and people to realise the benefits of automation. But what about […]

Modern-day automation in business processes… Temporary fad or permanent revolution? Many organisations in many industries demand the answer to this question. Since the advent of the Industrial Revolution, mankind has looked for ways to streamline operational activities, mechanise production, reduce turnaround times, and lower costs. And automation has played at least some role in these […]

In Part 1 of this article on 8 automation errors and how organisations can avoid them, we unpacked 4 such common, yet avoidable mistakes. Now we continue our discussion with 4 more errors that prevent organisations from getting the best possible benefits from their automation investments. Not too long ago, automation was mainly associated with […]

In this 2-part article, we discuss 8 automation errors and how organisations can avoid them in order to get the best value from their automation investment. Smart organizations understand that business continuity and competitiveness run hand in hand with automation. And yet they often dive into an automation programme without considering the possible challenges. In […]

A 2009 HBR article called Why Good Leaders Make Bad Decisions explores two key psychological processes that limit human decision-making: pattern recognition, and emotional tagging. The first refers to the human tendency to “make assumptions based on prior experiences and judgments”, while the second is the process by which we use our emotions to guide […]

Automation Technology, such as Robotic Process Automation, is becoming an increasingly popular way of driving efficiency. Is yours the kind of organisation that tends to focus more on increasing productivity, rather than on improving efficiency? Wanting to produce more in the least amount of time possible is not a bad goal to have. After all, […]

Intelligent Process Automation and its Real Cost Benefits Every modern organisation should be more aware of Intelligent Process Automation and its real cost benefits. Why? This article explains! Not every process in every organisation runs like a well-oiled machine. If anything, hyper-efficient processes are an outlier, while inefficient processes are much more common. Why is […]

During the peak of the global economic downturn caused by the coronavirus last summer, Ravin Jesuthasan of the World Economic Forum said[1]: “We know from history, every time we’ve had a recession, we’ve come out of it with more automation” And he’s right, but why? The reason there is a strong correlation between economic downturns […]

The Robotic Process Automation productivity benefits may yet not be truly understood until quite recently. The progress that society has made in the technology sector is truly astonishing. What we’ve been able to do with technology is one of the greatest stories of humanity. Yet wouldn’t it be fair to say that we, as the […]

It would be unwise to assume that Process Automation is just a fad, it is very much here to stay. As much as it might make some people uncomfortable to come to the realization that we’re going to be living alongside robots, it’s the reality. To quote Bill Heslop in the movie Muriel’s Wedding; “you […]

I’m going to assume that before reading this article you already have some sort of idea about what Robotic Process Automation (RPA) is. I’d like to try and give you some insight into 7 key criteria for Robotic Process Automation (RPA). Not all processes are candidates for RPA, so it’s worth putting some careful thought […]

By now a lot of businesses are somewhat familiar with Accounts Payable Automation, many have already adopted. It’s not hard to see real value in transforming your Accounts department with Accounts Payable Automation, and in a lot of cases, it can be crucial to the success of the Accounts Team. But real success in implementing […]

I’ll start with a quick fact, technological evolution and it’s adoption will never again be as slow as it is today! The race to find new innovative ways to increase productivity, boost efficiency while delivering the highest level of experience and satisfaction to customers is more relevant now than ever. Robotic Process Automation (RPA) is […]